At Test Triangle, we help organisations unlock the full potential of Alemba Service Manager – a powerful, ITIL-compliant IT Service Management (ITSM) platform designed to automate and transform your IT operations. Test Triangle and Alemba are the perfect partnership to help digitally transform your business with AI driven business process automation.
Alemba Service Manager (ASM) is a flexible, enterprise-grade ITSM solution trusted by organisations across the globe. It is PinkVERIFY™ certified for 22 ITSM processes, offering proven alignment with ITSM best practices.
We assess your current ITSM landscape and help you define the best-fit Alemba strategy based on your organisation’s needs.
From initial setup to full production rollout, we handle the technical delivery of Alemba Service Manager – ensuring it’s configured to support your workflows, processes, and service catalogue.
We seamlessly integrate ASM with your existing systems, including Active Directory, monitoring tools, CMDBs, and more.
Ideal management software for Human Resources department. A software that supports the human resources department in recruitment, personnel management, holidays, employee data and other work items of the department.
Post-implementation, we provide ongoing support, health checks, and continuous improvement recommendations to keep your system running at peak performance.
We equip your team with the skills they need to confidently use and manage ASM, with customised training for end-users, agents, and administrators.
Looking to implement or optimise Alemba Service Manager in your organisation?
Partner with Test Triangle to get expert guidance and delivery support every step of the way.
Test Triangle is proud to announce a new strategic partnership with Alemba, a leading provider of enterprise-class IT Service Management (ITSM) software. Through this collaboration, Test Triangle will offer Alemba Service Manager (ASM) to organizations across its core markets, with a particular focus on Ireland and India.
This partnership enhances Test Triangle’s mission to deliver cutting-edge digital transformation solutions that empower clients to drive operational efficiency and maximize the value of their technology investments.
“At Test Triangle, we are constantly seeking innovative technologies that empower our clients to stay ahead in a rapidly evolving digital landscape,” said Praveen Madire, CEO of Test Triangle. “Alemba Service Manager offers a modern, scalable ITSM platform that complements our digital transformation strategy. We look forward to introducing ASM to our clients across Ireland, India, and beyond.”
With deep expertise in software delivery, quality assurance, and managed services, Test Triangle supports enterprise clients globally in achieving smarter, more agile IT operations. The addition of Alemba Service Manager to its portfolio reinforces Test Triangle’s commitment to offering best-in-class service management solutions.
“We’re excited to welcome Test Triangle into our growing partner network,” said Emily Taggart, General Manager of Alemba. “Their reputation as a trusted consulting partner and their extensive reach in Ireland and India make them an ideal match for Alemba as we continue to expand our global footprint.”
The partnership is now live, with both companies actively collaborating to bring the benefits of Alemba Service Manager to new customers across key global markets.
